Teams are created automatically when users are assigned groups/teams in the User sync or Spreadsheet import.
Admins can't make ad hoc teams unless they are imported through a spreadsheet or user sync. You can do this through the following:
- Click 'Menu' on the upper-right side and select Company Admin
- Select Users from the left-side navigation column
- Click 'Spreadsheet import' from the top-right menu
- Download the sample spreadsheet (if you haven't already)
- Populate the 'Team (Optional)' column with your employee data
- Upload the populated spreadsheet and click 'Import'
Sometimes old teams may need to be cleared manually - contact our support team for help to make that happen.