Setting up single sign on (SSO) with Azure (via Azure Gallery)

NOTE: if you are using ADFS, see this article: https://recognize.zendesk.com/hc/en-us/articles/226678267-Setting-up-single-sign-on-using-Active-Directory-with-ADFS-and-SAML

This information is cross-posted on Microsoft's documentation site as well: https://docs.microsoft.com/en-us/azure/active-directory/active-directory-saas-recognize-tutorial

Single Sign on With Recognize and Azure AD

In this tutorial, you learn how to integrate Recognize with Azure Active Directory (Azure AD).

Integrating Recognize with Azure AD provides you with the following benefits:

  • You can control in Azure AD who has access to Recognize
  • You can enable your users to automatically get signed-on to Recognize (Single Sign-On) with their Azure AD accounts
  • You can manage your accounts in one central location - the Azure portal

If you want to know more details about SaaS app integration with Azure AD, see what is application access and single sign-on with Azure Active Directory.

Prerequisites

To configure Azure AD integration with Recognize, you need the following items:

  • An Azure AD subscription
  • A Recognize single sign-on enabled subscription
Note

To test the steps in this tutorial, we do not recommend using a production environment.

To test the steps in this tutorial, you should follow these recommendations:

  • Do not use your production environment, unless it is necessary.
  • If you don't have an Azure AD trial environment, you can get a one-month trial here: Trial offer.

Scenario description

In this tutorial, you test Azure AD single sign-on in a test environment. The scenario outlined in this tutorial consists of two main building blocks:

  1. Adding Recognize from the gallery
  2. Configuring and testing Azure AD single sign-on

To configure the integration of Recognize into Azure AD, you need to add Recognize from the gallery to your list of managed SaaS apps.

To add Recognize from the gallery, perform the following steps:

  1. In the Azure portal, on the left navigation panel, click Azure Active Directoryicon.

    Active Directory

  2. Navigate to Enterprise applications. Then go to All applications.

    Applications

  3. To add new application, click New application button on the top of dialog.

    Applications

  4. In the search box, type Recognize.

    Creating an Azure AD test user

  5. In the results panel, select Recognize, and then click Add button to add the application.

    Creating an Azure AD test user

Configuring and testing Azure AD single sign-on

In this section, you configure and test Azure AD single sign-on with Recognize based on a test user called "Britta Simon".

For single sign-on to work, Azure AD needs to know what the counterpart user in Recognize is to a user in Azure AD. In other words, a link relationship between an Azure AD user and the related user in Recognize needs to be established.

In Recognize, assign the value of the user name in Azure AD as the value of the Username to establish the link relationship.

To configure and test Azure AD single sign-on with Recognize, you need to complete the following building blocks:

  1. Configuring Azure AD Single Sign-On - to enable your users to use this feature.
  2. Creating an Azure AD test user - to test Azure AD single sign-on with Britta Simon.
  3. Creating a Recognize test user - to have a counterpart of Britta Simon in Recognize that is linked to the Azure AD representation of user.
  4. Assigning the Azure AD test user - to enable Britta Simon to use Azure AD single sign-on.
  5. Testing Single Sign-On - to verify whether the configuration works.

Configuring Azure AD single sign-on

In this section, you enable Azure AD single sign-on in the Azure portal and configure single sign-on in your Recognize application.

To configure Azure AD single sign-on with Recognize, perform the following steps:

  1. In the Azure portal, on the Recognize application integration page, click Single sign-on.

    Configure Single Sign-On

  2. On the Single sign-on dialog, select Mode as SAML-based Sign-on to enable single sign-on.

    Configure Single Sign-On

  3. On the Recognize Domain and URLs section, perform the following steps:

    Configure Single Sign-On

    a. In the Sign-on URL textbox, type a URL using the following pattern: https://recognizeapp.com/<your-domain>/saml/sso

    b. In the Identifier textbox, type a URL using the following pattern: https://recognizeapp.com/<your-domain>

    Note

    These values are not real. Update these values with the actual Sign-On URL and Identifier. Contact Recognize Client support team to get Sign-On URL and you can get Identifier value by opening the Service Provider Metadata URL from the SSO Settings section that is explained later in the tutorial. .

  4. On the SAML Signing Certificate section, click Certificate (Base64) and then save the certificate file on your computer.

    Configure Single Sign-On

  5. Click Save button.

    Configure Single Sign-On

  6. On the Recognize Configuration section, click Configure Recognize to open Configure sign-on window. Copy the Sign-Out URL, SAML Entity ID, and SAML Single Sign-On Service URL from the Quick Reference section.

    Configure Single Sign-On

  7. In a different web browser window, sign-on to your Recognize tenant as an administrator.

  8. On the upper right corner, click Menu. Go to Company Admin.

    Configure Single Sign-On On App side

  9. On the left navigation pane, click Settings.

    Configure Single Sign-On On App side

  10. Perform the following steps on SSO Settings section.

    Configure Single Sign-On On App side

    a. As Enable SSO, select ON.

    b. In the IDP Entity ID textbox, paste the value of SAML Entity ID which you have copied from Azure portal.

    c. In the Sso target url textbox, paste the value of SAML Single Sign-On Service URL which you have copied from Azure portal.

    d. In the Slo target url textbox, paste the value of Sign-Out URL which you have copied from Azure portal.

    e. Open your downloaded Certificate (Base64) file in notepad, copy the content of it into your clipboard, and then paste it to the Certificate textbox.

    f. Click the Save settings button.

  11. Beside the SSO Settings section, copy the URL under Service Provider Metadata url.

    Configure Single Sign-On On App side

  12. Open the Metadata URL link under a blank browser to download the metadata document. Then copy the EntityDescriptor value(entityID) from the file and paste it in Identifier textbox in Recognize Domain and URLs section on Azure portal.

    Configure Single Sign-On On App side

Tip

You can now read a concise version of these instructions inside the Azure portal, while you are setting up the app! After adding this app from the Active Directory > Enterprise Applicationssection, simply click the Single Sign-On tab and access the embedded documentation through the Configuration section at the bottom. You can read more about the embedded documentation feature here: Azure AD embedded documentation

Creating an Azure AD test user

The objective of this section is to create a test user in the Azure portal called Britta Simon.

Create Azure AD User

To create a test user in Azure AD, perform the following steps:

  1. In the Azure portal, on the left navigation pane, click Azure Active Directoryicon.

    Creating an Azure AD test user

  2. To display the list of users, go to Users and groups and click All users.

    Creating an Azure AD test user

  3. To open the User dialog, click Add on the top of the dialog.

    Creating an Azure AD test user

  4. On the User dialog page, perform the following steps:

    Creating an Azure AD test user

    a. In the Name textbox, type BrittaSimon.

    b. In the User name textbox, type the email address of BrittaSimon.

    c. Select Show Password and write down the value of the Password.

    d. Click Create.

Creating a Recognize test user

In order to enable Azure AD users to log into Recognize, they must be provisioned into Recognize. In the case of Recognize, provisioning is a manual task.

This app doesn't support SCIM provisioning but has an alternate user sync that provisions users.

To provision a user account, perform the following steps:

  1. Log into your Recognize company site as an administrator.

  2. On the upper right corner, click Menu. Go to Company Admin.

  3. On the left navigation pane, click Settings.

  4. Perform the following steps on User Sync section.

    New User

    a. As Sync Enabled, select ON.

    b. As Choose sync provider, select Microsoft / Office 365.

    c. Click Run User Sync.

Assigning the Azure AD test user

In this section, you enable Britta Simon to use Azure single sign-on by granting access to Recognize.

Assign User

To assign Britta Simon to Recognize, perform the following steps:

  1. In the Azure portal, open the applications view, and then navigate to the directory view and go to Enterprise applications then click All applications.

    Assign User

  2. In the applications list, select Recognize.

    Configure Single Sign-On

  3. In the menu on the left, click Users and groups.

    Assign User

  4. Click Add button. Then select Users and groups on Add Assignment dialog.

    Assign User

  5. On Users and groups dialog, select Britta Simon in the Users list.

  6. Click Select button on Users and groups dialog.

  7. Click Assign button on Add Assignment dialog.

Testing single sign-on

The objective of this section is to test your Azure AD single sign-on configuration using the Access Panel.

When you click the Recognize tile in the Access Panel, you should get automatically signed-on to your Recognize application. For more information about the Access Panel, see Introduction to the Access Panel.

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